Terms & Conditions

Using this website

By using this website you agree to these terms. If you do not agree, please do not use the site.

Content on this site is provided for general information. It does not constitute professional advice for your specific situation.

Services and engagement

Services are delivered under a separate written agreement or proposal that sets out scope, deliverables, timelines and fees. Where those terms conflict with this page, the signed agreement takes precedence.

• Scope is agreed in writing before work begins
• Changes to scope are quoted separately
• Timelines depend on materials and approvals being provided on schedule
• Ongoing services run monthly unless a minimum term is stated

Fees and payment

Fees, payment schedules and any minimum terms are set out in your proposal or agreement. [Add your specific payment terms — deposit, invoicing schedule, late payment terms and currency.]

Advertising spend on third-party platforms is billed by those platforms directly to your own accounts and is separate from our management fees.

What we do not guarantee

Search engines and AI systems are controlled by third parties. We do not guarantee specific rankings, traffic volumes, placement in AI-generated answers, or any particular commercial result.

We commit to the agreed scope of work, the reasoning behind it, and honest reporting on what it produced.

Intellectual property

On full payment, you own the deliverables created specifically for you — designs, content and custom code. Third-party components remain subject to their own licences.

We retain the right to reference the work in our portfolio unless you ask us in writing not to.

Client responsibilities

Delivery depends on you providing timely access, approvals, content and feedback. Delays in these shift project timelines accordingly.

You are responsible for the accuracy and legality of any content or claims you ask us to publish.

Limitation of liability

To the extent permitted by law, our liability arising from any engagement is limited to the fees paid for the service in question. [Have this clause reviewed against the law in your jurisdiction.]

Termination

Either party may end an ongoing engagement with the notice period stated in the agreement, after any minimum term. You keep everything produced and paid for, along with access to your own accounts.

Governing law

[Specify the governing jurisdiction for your business.]

Contact

Questions about these terms can be sent to [Add Email Address].

This page is a starting template. [Have it reviewed by a qualified legal adviser before launch] — requirements vary by jurisdiction and by how you actually process data.